Studio One 4 Keeps Freezing

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Studio One 4 Keeps Freezing Point
Studio One 4 Freezing

Studio One 4 Keeps Freezing Point

my studio one keeps freezing

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Subject:my studio one keeps freezing
pyrotek45 Prenoob Joined: 09/03/2014 10:26:49 Messages: 17 Offline	so my studio one keeps crashing/freezing.it happens when i open certain vst programs like poizone or something from minimal systems and its freezes my whole computer,it even shuts off my internet till i hard restart? how can i fix this?
	Subject:Re:my studio one keeps freezing
SwitchBack Presonoid Joined: 17/02/2011 01:10:03 Messages: 1428 Offline	Make sure your computer meets the specs. Then optimize using the information from the knowledge base (PreSonus website).
	Subject:Re:my studio one keeps freezing
pyrotek45 Prenoob Joined: 09/03/2014 10:26:49 Messages: 17 Offline	im pretty darn sure its meets the specs(far surpasses them) and theres nothing in the KB about fixing this crash. thanks for the help
	Subject:Re:my studio one keeps freezing
chrisshevelling Prenoob Joined: 20/03/2014 13:15:59 Messages: 2 Offline	I'm having the same issues. I'm using a MacBook Pro. Studio one and Capture keep freezing and often shuts my Mac down for a restart. I get a message that my interface (studio live 16.4.2 ai) keeps dropping out. Any help would be greatly appreciated. I've spent all week trying to figure this stuff out, so here I am! Thank you in advance.
	Subject:Re:my studio one keeps freezing
fredy2 Presonic Joined: 10/04/2013 06:15:47 Messages: 207 Offline	The OP mentions it shuts down his internet as well. In my case Sonar crashes and freezes if I have the internet enabled. I have to disable the WIFI adapter. Even then the Windows software sometimes tries to stall and search for an internet connection to do one of the following: Try to find a source on the internet to update the clock.. Try to find a source to verify license of certain installed software is valid.. Try to check if anti-virus software is updated.. There are others. Disabling the WIFI adapter seems to kill most of these system parasites that cause stalls..
	Subject:Re:my studio one keeps freezing
skip jones Presonoid Joined: 28/07/2010 15:38:49 Messages: 1744 Location: Corpus Christi, Texas Offline	Tech Support ticket? That's the first step. PM me or one of the moderators the number and we will try to assist. Skip
	http://support.presonus.com/home Windows 7 X 32 (SP1) : AMD Phenom II X 4 945 ATI Radeon 5450 / 512 RAM 8GB RAM/1T SATA 7200 RPM PreSonus StudioLive 16.4.2, PreSonus FireStudio Project, PreSonus ABVSL 44, PreSonus ABVSL 1818, PreSonus Faderport Yamaha S-08 Studio partner - Jack Russell named 'Skooter' PreSonus Studio One Professional 2.6.2 Fishman Triple Play / Logidy pedal

Forum Index » StudioLive General Discussion

Hi guys, my xbox one s keeps freezing on me. I have tried to do the factory reset but it freezes before i can get to the reset option. Any suggestions. Oct 22, 2016 I´m on using OS X and Windows. It does not matter cause the problem is the same with low latencies. One has to rise the buffer way to soon compared to other daws. For now I´m using other options but will follow the updates if they address this. If not before v4 I will just jump of the S1 train and continue using other daws. So I´m totally done with. Studio One has not caused ME a single problem because I have been making music with other DAWs while I have followed the evolution of Studio One and I will continue to make music without S1. I just think that Presonus has made a big BIG VERY BIG mistake not focusing on this area.

Jan 07, 2014 At one point in time it was $175 to have a 16.4.2 service by presonus in baton rouge, no mater what the problem. I assume they still have the same rates and service center, I sent mine back twice, but they were both within the warrenty timeframe so it was free for me.
Mac OS X: Studio One Crashing; Why does Studio One 3.5 crash on OS X 10.9.5 loading built in audio device? How do I Uninstall and Reinstall my device drivers for the StudioLive on a Mac? Problem with Studio One 4 locking up with the 2nd plug-in scan window on Windows 7 with NVidia graphics cards.

Studio One 4 Freezing

16.4.2 Freezing up

Forum Index » 16.4.2

Message
Subject:16.4.2 Freezing up
sonof71 Prenoob Joined: 30/07/2012 21:38:05 Messages: 6 Offline	Hi All, I am having an issue with my board freezing up. There is a loud screech and then all meters freeze and there is no controlling them or getting sound. This is happening at all different time intervals and I can turn off the board and restart but eventually it will freeze again. Doesn't matter if I am hooked into my MacBook or stand alone. I even tried the factory reset but that didn't help. Any suggestions would be appreciated, but I think this will need to be sent back for repair.
	Subject:Re:16.4.2 Freezing up
Miltondavis Presonic Joined: 27/01/2011 20:23:03 Messages: 225 Location: Arroyo Grande, CA Offline	You have made the right troubleshooting moves. It's probably time to get a service ticket started and get it in for repair. Regards, Milton Davis
	Subject:Re:16.4.2 Freezing up
fredy2 Presonic Joined: 10/04/2013 06:15:47 Messages: 207 Offline	Sounds like it might be an intermittent power supply problem. I had one board that the inrush current limiter Thermistor RT1 on the supply was cracked and supply was intermittent. Unless experienced do not work on the power supply due to lethal voltages present. Try using forced air from a fan to drive cool air into the side vent holes from the right side.
	Subject:Re:16.4.2 Freezing up
sjc193 Presonic Joined: 30/03/2012 20:51:58 Messages: 568 Location: Warren, PA Offline	Start a tech service ticket. Even if it is out of warrenty, it is only less than 200 bucks to get it serviced by presonus, and they give you another one year warrenty after that. It is worth it. I've had mine serviced for what sounds like the same kind of issue years ago and still kicking every weekend. Steve
	StudioLive 16.4.2 in 10U + slant top OSP case rackmount Windows 8 PC Quad core 8G ram ASUS RT-N66U Dual Band Router Ipad2 Wifi Griffin Survivor Case Studio One 2.5 Pro 2 Turbosound TMS-1's (Mains) 2 OHM MR450D Subs with Kilomax 18inch drivers 2 Yamaha S115V's (for floor monitors),2 Yamaha BR 15's (for floor monitors) 3 Behringer 12' floor monitors 3 Behringer EP2500 amps, 1 QSC Amp 1 DBX Driverack 260 1 DBX 231S Graphic Eq 10 58/57 mics, 1 beta52 kick mic, 20 mic stands 2 e609 guitar amp mics 2 Radial J48 Active DI's 2 Blizzard Puck FAB 5 led lights 1 DMXIS usb to dmx controller 1 Temor 1 Alto 1 Soprano 1 Clarinet 1 Sheraton semi hollowbody electric 1 pedalboard with lots of pedals favorites are javaboost into tube screamer 1 Fender Deluxe Amp 2 Acoustic guitars, 1 elec bass, 1 acoustic bass, 1 bazooki 3 mixers and lots of other stuff I don't use in the closet 1 beer holder that clamps to the side of my mic stand with my stage name printed on it 'Swingin' Steve'
	Subject:Re:16.4.2 Freezing up
fredy2 Presonic Joined: 10/04/2013 06:15:47 Messages: 207 Offline	You say servicing is only $299? Somebody said their cost was over $600.. doesn't compute..
	Subject:Re:16.4.2 Freezing up
sonof71 Prenoob Joined: 30/07/2012 21:38:05 Messages: 6 Offline	Thanks guys! I have a ticket going now. This is actually my second board. First one crapped out after the 3rd time turning it on 2 years ago. I love this board though so I will deal with it.
	Subject:Re:16.4.2 Freezing up
sjc193 Presonic Joined: 30/03/2012 20:51:58 Messages: 568 Location: Warren, PA Offline	fredy2 wrote:You say servicing is only $299? Somebody said their cost was over $600.. doesn't compute.. At one point in time it was $175 to have a 16.4.2 service by presonus in baton rouge, no mater what the problem. I assume they still have the same rates and service center, I sent mine back twice, but they were both within the warrenty timeframe so it was free for me. Cost me $25 to ship it, they paid shipping home Steve
	StudioLive 16.4.2 in 10U + slant top OSP case rackmount Windows 8 PC Quad core 8G ram ASUS RT-N66U Dual Band Router Ipad2 Wifi Griffin Survivor Case Studio One 2.5 Pro 2 Turbosound TMS-1's (Mains) 2 OHM MR450D Subs with Kilomax 18inch drivers 2 Yamaha S115V's (for floor monitors),2 Yamaha BR 15's (for floor monitors) 3 Behringer 12' floor monitors 3 Behringer EP2500 amps, 1 QSC Amp 1 DBX Driverack 260 1 DBX 231S Graphic Eq 10 58/57 mics, 1 beta52 kick mic, 20 mic stands 2 e609 guitar amp mics 2 Radial J48 Active DI's 2 Blizzard Puck FAB 5 led lights 1 DMXIS usb to dmx controller 1 Temor 1 Alto 1 Soprano 1 Clarinet 1 Sheraton semi hollowbody electric 1 pedalboard with lots of pedals favorites are javaboost into tube screamer 1 Fender Deluxe Amp 2 Acoustic guitars, 1 elec bass, 1 acoustic bass, 1 bazooki 3 mixers and lots of other stuff I don't use in the closet 1 beer holder that clamps to the side of my mic stand with my stage name printed on it 'Swingin' Steve'
	Subject:Re:16.4.2 Freezing up - old problem not yet fixed
rgaucoin Prenoob Joined: 16/05/2014 04:04:08 Messages: 14 Offline	I did a search on google about the 16.4.2 freezing up and the first thread was from 2010. Three pages worth of problems with no solution. Here I have a board built in 2013 and have the current firemware into a really good Lenovo laptop. Same problem, worked two days then froze up. -- The upper right hand corner of the board has 7 light panels. The Second GR is red all the way down. No sound going in or coming out of the board. I have placed a ticket with one response that was of no help. I have tried everything - reboot, return to factory presets, re-install firmware, start the mixer first the the computer, stood on my head and whistle Dixie. Nothing, nada. I am totally disappointed in Presonus. They make a good product that dies and can't be brought back to life. After 3 years the same issue exist that should have been fixed a long time ago. How do you get them to answer a request? I live in Baton Rouge. I know where there office is.. Me thinks a trip there may be the answer or at least a beginning, Any other ideas? ra
	Subject:Re:16.4.2 Freezing up
sonof71 Prenoob Joined: 30/07/2012 21:38:05 Messages: 6 Offline	I started a ticket through the support tab. I am filling out my RA form today and sending it down to them once I have the RA number. Cost for repair is $175.00, unless under warranty of course. Make sure your board is registered online here as well to help facilitate your request for service.

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